Health care providers registered with Medavie Blue Cross provide services and products to Interim Federal Health Program (IFHP) beneficiaries.
Refer to the IFHP Information Handbook for Health-care Professionals (PDF) to find out how to submit the registration form (PDF) to become a Medavie Blue Cross registered provider.
Use these resources to help you navigate the portal and provide services to your patient:
Note that it takes at least two business days for coverage to be activated in the Medavie Blue Cross system after it is issued by Immigration, Refugees and Citizenship Canada (IRCC). Beneficiaries are still eligible during this time. Providers can consult the IFHP Information Handbook for Health Care Professionals (see above) for services sought during this two-day period.
You must not charge beneficiaries for services or products covered under the IFHP. You must directly bill the IFHP through Medavie Blue Cross. Claims can be submitted electronically via the provider web portal, by mail or by fax to 506-867-3841 .
The IFHP does not cover the cost of health-care services or products that a person may claim (even in part) under a public or private health insurance plan. The IFHP does not coordinate benefits with other insurance plans/programs so co-payments aren’t possible.
Ask patients if they are eligible for any private or public health insurance program or plan that covers the service or product. If the patient has another plan or program, you can’t be reimbursed by the IFHP. It doesn’t matter how much of the claim is covered by that insurance.
See the Medavie Blue Cross Provider Portal for the description of benefits covered.
You must ask the beneficiary to sign the claim form:
Before you submit it to Medavie Blue Cross. Submit a claim to Medavie Blue Cross:
Consult the following Medavie Blue Cross guides for more information on how to submit a claim and receive payment: